Washington Consumer Health Data Privacy Policy

Effective date: October 25, 2026

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This policy applies to Washington residents and to health information about them that is not protected health information under HIPAA. For example, a question about our services sent through our contact form before you become a client. Health information in your clinical record is covered by our Notice of Privacy Practices, which you can request from us at any time.

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Consumer health data we collect

Information that could reveal your mental health, substance use or treatment interests, such as the reason you contact us, your message, the services you ask about, and your insurance details.

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Where it comes from

Directly from you, through our forms, phone calls, emails and texts.

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Why we collect and use it

To answer your questions, determine whether we’re a good fit for your care, schedule appointments and check insurance coverage.

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Who we share it with

Only service providers who process it on our behalf to provide these services: our website and forms host, our health record and client portal provider, and our phone and texting service. We do not sell consumer health data, and we do not share it for advertising.

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Your rights

You have the right to:

• Confirm whether we collect, share or sell your consumer health data, and get a copy of it, along with a list of the third parties we’ve shared it with

• Withdraw your consent to our collecting and sharing it

• Have it deleted

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How to exercise your rights

Email info@basebehavioralhealth.com or call 541-638-0830. We will verify your identity and respond within the time Washington law requires (generally 45 days, which may be extended once by another 45 days when reasonably necessary). Some requests may be limited by exceptions in the law.

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Appeals

If we deny your request, you can appeal by replying to our decision or emailing info@basebehavioralhealth.com with “Appeal” in the subject line. We’ll respond within the time Washington law requires. If your appeal is denied, you can contact the Washington State Attorney General.