
Client Experiences
Stories of Growth and Healing
What Our Clients Say
“I worked with Kelly Everett and Base Behavioral Health from the beginning of my journey in sobriety. I met and started working with Kelly when I had just a few weeks of sobriety. Kelly helped guide and support me through the most challenging parts of early sobriety while I struggled to learn and adapt to a life without alcohol. From there, I continued to work with Kelly as I progressed through milestone after milestone while Kelly provided realistic and pragmatic advice. With Kelly’s help, I went from not being able to imagine a life without alcohol to having over three years of sobriety. I am so grateful for the help and support Kelly and Base Behavioral Health provided me. I know it sounds cliché, but I owe all the credit to Kelly for helping me achieve the vibrant life I have today.”
— Google Review
“Working with Kelly Everett has been one of the best decisions I've made for myself. I came to her during a genuinely hard stretch, and from the very first session, she made me feel understood and supported without any judgment. Kelly has a way of cutting through the noise and helping you see things clearly. Her approach feels both structured and flexible. She meets you where you are rather than forcing a one-size-fits-all method. The tools and perspectives I've gained through our work together have stuck with me in ways I didn't expect. Beyond the quality of the work itself, Kelly is warm, professional, and easy to connect with. Scheduling has always been straightforward, and the environment she creates feels genuinely safe. If you're on the fence about reaching out, I'd say don't wait. I wish I hadn't.”
— Google Review
“I have been seeing Ashley for about 3 to 4 years and she has made such a difference in my life. She has a very empathetic approach and always meets me where I am, while still encouraging me to grow. Finding a therapist who feels like the right fit is not easy, and I feel so fortunate to have found her. The safety and support at Base Behavioral Health Center have truly changed my life.”
— Google Review
“Erin Machan is an amazing therapist at Base Behavioral Health. Erin has been instrumental in helping me process past trauma, develop strategies for handling mental health issues, and providing me with a safe space to discuss sensitive situations. She has been a key reason why I have been able to overcome some significant blockers with my mental health. When I am working with Erin, I always feel that I add something to my “toolbox“. She is so empathetic and understanding yet knows when to challenge so that I always grow and move forward.”
— Google Review
“I’m a previous patient from about a year ago and had a great experience coming back. They were able to get me in sooner than expected, which I really appreciated. Scheduling was easy, and the staff took the time to walk me through the patient portal and answer my questions. Everyone was friendly, helpful, and made the whole process really easy. I’m glad I came back!”
— Google Review
“I was struggling to find a therapist who accepted my insurance, and it felt like I hit a dead end. Every place I reached out to; had a waitlist of 1-4 months. Just when I was about to give up, Emma assisted me in finding options and getting scheduled with someone this week, thanks to her hard work and dedication. I'm grateful for her help and appreciate how this place handled the situation. I'm looking forward to my session with Sean.”
— Google Review
“I've had a handful of therapists in my lifetime and I finally found the right fit with Ashley Bauer. She has been instrumental in my personal growth and mental health journey. I have recommended her to good friends.”
— Google Review
“Erin Machan is an incredible therapist! I genuinely look forward to every session with her. She creates a welcoming and supportive environment where I’ve felt safe to grow and explore areas of my life that I’ve wanted to improve. With her guidance, I’ve made meaningful progress and developed tools that I know I’ll carry with me long-term. I truly appreciate all the growth I’ve experienced through our work together.”
— Google Review
“Kelly has made such a positive impact on my healing and self-growth journey. Thanks to her approach; I’ve improved my communication, strengthened my emotional regulation, and feel more stable than ever. Her expertise shines in the way she holds you accountable while still being deeply supportive. I’m truly grateful for Kelly. If you’re looking for someone to collaborate with and put in the hard work, I highly recommend her.”
— Google Review
“Ashley was incredible. Through addiction and trauma she helped me immensely. Now it feels like its just an old friend catching up.”
— Google Review
“My experience at Base Behavioral Health while under the care of Mrs. Kelly Everett was very positive. What it was ,was life changing! From the very first session Mrs. Everett's compassion, knowledge and insightfulness was amazing! I can honestly say without hesitation that every time i drove home i was in a better place then i was as i drove there a hour earlier. After all isn't that the reason we go to therapy !? All i know is there is a special little spot in heaven for people like you Mrs. Everett!! THANK YOU SO MUCH!! As i look back on the whole thing, journey if you will i don't think i could have got better care any where in the world”
— Google Review
“Was just searching our area for someone to talk to and Base Behavioral Health showed up. I looked through the profiles and felt I'd click with Erin M. So far so good! She's a great listener and has wonderful advice. She is around my age so understand a lot of what I'm going through. Very good place if your unsure where to go.”
— Google Review
“Emma was so kind walking me through the insurance process, which I've been struggling with since moving to Oregon. Even getting me setup with Gretchen was so easy and I couldn't be happier with the support I'm receiving.”
— Google Review
“I appreciate the ability to meet virtually and still feel the care and concern from my counselor. Having a space where I can talk through the things I am struggling with and get helpful input has been instrumental in healing from the trauma I have been through.”
— Google Review
“Kelly Everett was a joy to work with and a calming and caring presence.”
— Google Review
“I've been working with Ashley over the last couple years and can say it's been instrumental to my personal growth and mental wellness journey. I also appreciate the very quick responses when I need to set up an appointment!”
— Google Review
“I have been with Erin for over 5 years and have followed her through multiple platforms! Base Behavioral Health is one of the easiest online webpages to use and our calls are almost always seamless! Highly recommend BBH and Erin”
— Google Review
“Kelly is fantastic. She has helped me realize that I really do need therapy. If you are looking for someone who will help you grow and set boundaries she is your gal! I couldn’t recommend her enough.”
— Google Review
“I have had the opportunity to interact with a couple of therapists at BBH and have been impressed with them. If you are looking for attentive, caring, and knowledgeable people to partner with you on your journey, I highly recommend reaching out to them.”
— Google Review
“I've been with my therapist at Base Behavioral for almost 5 years now. I highly recommend this practice as they are extremely professional, mindful, and talented individuals.”
— Google Review
“I was apprehensive about starting over with a new therapist, but found that it actually was a better fit for my long term goals. I recommend giving them a shot to anyone looking to better themselves or their life.”
— Google Review
“I was referred by my outpatient therapist at Kaiser to this place. I had a difficult time with getting scheduled and decided to not go here and use another provider. Ashley, the owner, called me within an hour of my frustration and asked what went wrong and how can we make it right. She offered to help and refer me somewhere else if that is what I needed. After being validated and heard, she personally scheduled me appointments so that my care would be continuous (I had problems with my last therapist, of 4 years, scheduling appointment on wrong days and cancelling on a regular basis the day of therapy). I feel good about this place and will update after attending a few sessions. I recognize that scheduling appointments can be frustrating for those in mental health crisis. I feel confident if you let them know this you will get a response and be heard.”
— Google Review
“As always, they are kind and professional. Working with them has constantly been a positive experience.”
— Google Review
“I worked with Emma Carson, office Coordinator, she answered my questions and was very helpful with my initial intake.”
— Google Review
“Scheduling an appointment was easy, I really appreciate their quick responses as well as their professionalism.”
— Google Review
“Very easy establishment to get in contact with, so many others agencies take forever to get back to you but the woman on the phone was really helpful and informative about the process”
— Google Review
“Emma was so friendly and professional! Really stands out from a lot of what I usually get from health care experiences”
— Google Review
“My therapist is great! I do virtual appointments and she has evening time slots that work great for my work schedule”
— Google Review
“This is such a good clinic. Emma is always so friendly!”
— Google Review
“Office Coordinator got me setup in a day!”
— Google Review
